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Day-to-day platform owner at a US franchise or athletic department. Gameday, premium seating, scanning, member renewals, recruiting workflows.
UNITED STATES · TICKETING OPS · VERIFIED JUNE 2026|INTIX vs tickets.com

tickets.com is built first for baseball. INTIX is built for the rest of US elite sport.
Sports-native ticketing, outside the MLB stack.

tickets.com runs MLB primary ticketing, all 160 MiLB-affiliated clubs and Rugby League Commercial in the UK — a deep, league-mandated stack with two decades of MLB heritage. The product is built around the MLB / MiLB operating model. For US clubs outside MLB-affiliated baseball — MLS, NWSL, USL, MLR, PWHL, NLL, mid-major NCAA — INTIX is built for the operating model: away allocations, accreditation, donor / NIL / collective add-ons at the basket, multi-competition tenancy, white-label on your domain.

See the non-baseball operating modelTalk to US ops →
Built for Ticketing Ops

What INTIX gives non-baseball US ops teams.

Your domain
True white-label

Fans buy on your club URL, with your brand on every ticket, email and wallet pass. tickets.com co-brands on subdomains like mlb.tickets.com and mpv.tickets.com.

Native
Away allocations + accreditation

Visiting clubs get their own portal, cap and data export. Players, media, broadcast, partners on the same scanner as fans. Operating-model pieces a baseball-first platform doesn't surface.

Basket
NIL / donor / collective add-ons

Configurable contribution and donor-fee logic at the basket — NIL surcharges, donor passes and collective tie-ins shippable in days, not quarters.

Indicators · Ticketing Ops

Five things Ops should check before signing.

Indicator
INTIX
tickets.com
Delta
White-label checkout
Your own domain
Co-branded mlb.tickets.com / mpv.tickets.com subdomains
↑ your brand at checkout
Away-ticket allocations
Native visiting-club portal
Not surfaced publicly
↑ native sports workflow
Native accreditation
Players, media, partners on the same scanner
Not publicly documented as native
↑ one device at the gate
NIL / donor add-ons at the basket
Native, shippable in days
Not publicly documented as native
↑ modern revenue overlays
Sales process
Hybrid + faster onboarding
Enterprise multi-year master agreements
↑ shorter validation cycle
Three principles · Ticketing Ops

Three category differences worth weighing.

P01
Built for the sports outside baseball

Away-ticket allocations between competition clubs, native accreditation for players / media / broadcast / partners, multi-competition tenancy across Championship + Academy + UPSL / NISA, donor and NIL add-ons at the basket — all native to INTIX, all designed for football, rugby league, rugby union and college operating models.

P02
Your brand at the point of purchase

Full white-label on your own domain. tickets.com fan portals run on co-branded subdomains (mlb.tickets.com, mpv.tickets.com) rather than full client-domain checkout — fine for a league-mandated baseball operation, less ideal for an MLS, NWSL, MLR or USL club's commercial brand.

P03
Faster onboarding, shorter terms

tickets.com's sales motion is enterprise multi-year master agreements optimised for league-level deals. INTIX is hybrid — self-service for smaller orgs, sales-led for rights-holders — with shorter contracts so a club can validate the platform on a single season.

For the record · ordered for Ticketing Ops

Fifteen capabilities, ordered for ops.

01
White-label / your domain
Does the fan check out on your domain or on a vendor subdomain?
Full white-label on the franchise's own domain; INTIX never appears at the point of purchase or in the wallet
Co-branded subdomains (e.g. mlb.tickets.com, mpv.tickets.com/?agency=...) rather than full client-domain white-label
02
Away-ticket allocations
Native workflow for visiting-club ticket caps and reconciliation
Native — visiting club gets its own portal, ticket cap and data export; built for football, rugby league, rugby union and college operating models
Not surfaced publicly as a named feature; product is baseball-centric, where away-ticket allocations work differently
03
Native accreditation
Players, media, broadcast and partners on the same scanner as fans
Native — credentials on the same scanner as fans, one device at the gate
Not publicly documented as a native feature inside the ProVenue / MyProVenue product surface
04
Donor / NIL / collective add-ons at the basket
Configurable contribution and donor-pass logic on the seat
Native add-on, contribution and donor-fee logic at the basket layer — NIL surcharges, donor passes and collective tie-ins shippable in days
Not publicly documented as native at-basket logic
05
Multi-competition / multi-tenant
Does one tenant cover every competition the club runs?
Native multi-tenant model — USL Championship + MLS NEXT Pro affiliate + Academy + UPSL / NISA on one tenant with one supporter identity across every competition
Proven at league scale (160 MiLB clubs, MLB Direct Issuance) but architecture is league-mandated rather than club-tenant-flexible
06
Fan-data ownership / export
Who owns the customer record and how can it move?
100% client-owned; exportable via real-time webhooks and APIs into the club's CRM, ESP and BI
Held inside ProVenue; export terms not publicly documented; data infrastructure routes through MLB-aligned systems
07
Native memberships and season tickets
Are renewal-cycle products a first-class native feature?
Native — same fan record as ticketing; auto-allocation, waitlists, renewal flows, family upgrades built into the core platform
Native and proven at MLB / MiLB scale — strong on the renewal-cycle product surface
08
Premium seating and suites
Hospitality, premium tier, suite management
Native premium seating, suites, hospitality packages, corporate boxes
Native and proven at MLB scale
09
Native seating maps
Reserved-seating venue layout management
Native seating editor with seat-level inventory and accessible-seating configuration
ProVenue core capability, mature at MLB stadium scale
10
Multi-region presence
Where does the platform operate?
US, AU, NZ, UK, CA and Switzerland — local engineering and support in every market
US-primary; UK presence via the Rugby League Commercial appointment (Magic Weekend, Challenge Cup Final, Grand Final on tickets.com from 2024)
11
Ownership and category fit
Who owns the platform and which sports vertical is it built for?
Independent sports-native B2B ticketing — built for rights-holders across MLS, NWSL, USL, MLR, PWHL, NLL and college athletics across six markets
Owned by MLB Advanced Media (acquired 2005). Anchor business is MLB primary ticketing, all 160 MiLB-affiliated clubs (2017+), plus enterprise college-athletics, NASCAR, Pro Football Hall of Fame and Buffalo Sabres
12
Resale-marketplace conflict
Does the platform also operate a competing secondary marketplace?
Primary-only — no resale marketplace; rights-holder configures its own resale policy
Primary-only posture; runs a consumer discovery site but does not operate a peer secondary marketplace (MLB itself partners with StubHub for resale)
13
Published pricing
Are organiser rates published?
Published rates on intix.com/platform/pricing
No public pricing — quote-only enterprise sales; Capterra reviewers flag it as 'extremely expensive' and hard to justify on a MiLB budget
14
Contract terms
How long is the commitment?
Short-term flexibility — validate the platform on a single season
Enterprise, multi-year contracts; often league-level master agreements
15
Sales process
How does the buyer engage?
Hybrid — self-service for smaller orgs, sales-led with a ticketing operator for rights-holders; faster onboarding cycles
Enterprise, league-led, multi-year — sales motion optimised for league master agreements rather than mid-market clubs

Public tickets.com comparison points sourced to provenue.tickets.com, mlb.tickets.com, the MLBAM-tickets.com 2005 SEC SC TO-T/A filings, the MiLB league-wide deal announcement (2017), the Rugby League Commercial appointment (2024) and Capterra ProVenue reviews (June 2026). MLB ownership of tickets.com is confirmed via SEC public record. INTIX customer references (Johnson University Royals, SEAT Conference, Georgia Grit, Boston Street FC) are publicly disclosed on intix.com.

Common questions

Things people ask us.

Ready when you are

Operations outside the MLB stack.

tickets.com is the MLB / MiLB-affiliated-baseball platform. INTIX is the platform for everything else in US elite sport — MLS, NWSL, USL, MLR, PWHL, NLL, mid-major NCAA — built around the operating model these clubs actually run.